Terms & Conditions

Orders

By placing an order you confirm that you are at least 18 years of age and that the information you provide is accurate. We reserve the right to refuse or cancel any order at our discretion.

Pricing

All prices are displayed in GBP and include VAT where applicable. We reserve the right to change prices at any time without notice.

Custom Binder Orders

Custom binder orders are bespoke, made-to-order items. Once production has begun (typically within 24 hours of order confirmation), the order cannot be cancelled or amended. Please ensure all details — including design specifications and quantities — are correct before placing your order.

Custom binders are non-returnable unless they arrive damaged or are materially different from what was agreed. See our Refunds & Returns policy for full details.

Master Set Checklists

Master Set Checklists are physical printed products subject to the same returns policy as our standard TCG products.

Delivery

Please see our Shipping Information page for full delivery details.

Returns

Please see our Refunds & Returns page for our full returns policy.

Intellectual Property

All content on portaltcg.co.uk — including images, designs, and custom binder artwork — is the property of Portal TCG Ltd and may not be reproduced without permission.

Contact

For any queries please contact us at support@portaltcg.co.uk or call 01752 936359.